Terms & Conditions — 7u72 Platform Agreement

Access to 7u72 is strictly limited to individuals who are 18 years of age or older. By registering an account or using any service on 7u72, you represent and warrant that you are at least 18 years old and that you have the legal capacity to enter into a binding agreement under the laws applicable to your jurisdiction.

7u72 employs age verification procedures as part of the Know Your Customer (KYC) process. You may be required at any time to provide documentary proof of your age, including but not limited to a government-issued national identity card (NID), passport, or birth certificate. Failure to provide satisfactory age verification documentation will result in the suspension of withdrawals and potentially the closure of your account.

If at any point 7u72 determines or has reasonable grounds to suspect that an account is registered to or used by an individual under the age of 18, we will immediately suspend the account, investigate the matter, and close the account if the suspicion is confirmed. Any funds deposited by an underage player may be confiscated and, where required by applicable policy or law, returned to the original payment source net of any losses incurred through gameplay.

It is your sole responsibility to ensure that your use of 7u72 is lawful in your jurisdiction. 7u72 does not make representations about the legality of online gaming in any specific jurisdiction. Players accessing the platform from locations where online gambling is prohibited do so at their own risk and are solely responsible for compliance with local laws.

Each eligible individual is permitted to hold only one active account on 7u72. Duplicate accounts are strictly prohibited. If multiple accounts are discovered to be operated by the same individual, all duplicate accounts will be closed and any bonuses or winnings accrued through duplicate accounts may be voided. The original account may also be subject to review.

7u72 supports a range of payment methods tailored specifically to the Bangladeshi market. All financial transactions on the platform — including deposits, withdrawals, and bonus-related transfers — are subject to the terms set out in this section. By initiating any financial transaction on 7u72, you confirm that the funds you are depositing are legally obtained and that you are the rightful owner of the payment method being used.

7u72 currently accepts deposits and processes withdrawals via the following payment methods:

• Mobile Banking: bKash, Nagad, Rocket, Upay
• Bank Transfer: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank

The availability of specific payment methods may vary and is subject to change. Any changes to supported payment methods will be communicated via the platform's cashier section. 7u72 does not currently support credit cards, debit cards, or international e-wallets for players based in Bangladesh.

The minimum single deposit amount on 7u72 is ৳200. There is no maximum deposit limit imposed by 7u72, though individual payment method providers (such as bKash and Nagad) may impose their own transaction limits. Players are responsible for understanding the limits of their chosen payment method. Deposits below the minimum threshold will not be credited to player accounts.

Withdrawals are subject to the following conditions:

• Withdrawal requests may only be made to the same payment method used for the most recent deposit (the same-method policy). This policy exists as an anti-fraud and anti-money-laundering safeguard.
• KYC verification must be completed before any withdrawal is processed.
• Withdrawals of amounts that include bonus funds are subject to the applicable wagering requirements for those bonuses being met in full before withdrawal is permitted.
• Standard withdrawal processing time for mobile banking methods (bKash, Nagad, Rocket, Upay) is one to four hours from approval. Bank transfer withdrawals may take one to two business days.
• 7u72 reserves the right to conduct additional verification checks before processing any withdrawal at its discretion, particularly for withdrawals above a certain threshold or where unusual account activity has been detected.

In the event of a transaction error — whether a duplicate deposit, a failed withdrawal that has been debited, or an incorrect credit — you must notify 7u72 support within 48 hours of the error occurring. 7u72 will investigate reported errors in good faith and, where a genuine error is confirmed, will take corrective action. Any attempt to exploit a transaction error for financial gain will constitute a breach of this Agreement and may result in account suspension.

By using 7u72, you agree to conduct yourself in a manner that is lawful, respectful, and consistent with the fair use of the platform. The following obligations apply to all registered players at all times.

The following activities are strictly prohibited on 7u72 and will result in immediate account suspension, termination, and potential reporting to relevant authorities:

• Using the platform to launder money or to facilitate any financial crime.
• Engaging in match-fixing, spot-fixing, or any form of collusion with other players or third parties to manipulate betting outcomes.
• Using automated betting software, bots, scripts, or any artificial means to place bets or interact with the platform without genuine human participation.
• Exploiting technical errors, software bugs, or display glitches to gain an unfair financial advantage. Any winnings obtained as a result of a technical error are not valid and will be voided.
• Impersonating another player, 7u72 staff member, or any other third party.
• Engaging in any conduct that is abusive, threatening, or harassing toward 7u72 support staff or other players.
• Attempting to access the platform using a VPN, proxy, or other IP-masking technology to circumvent geographic restrictions.
• Chargebacks — initiating a payment reversal through your bank or payment provider for any deposit made to 7u72 while simultaneously retaining the benefit of any gameplay funded by that deposit.

You acknowledge that gambling carries an inherent financial risk and that you participate in all games and betting markets at your own risk. You agree to use the responsible gaming tools provided by 7u72 — including deposit limits, session time controls, and self-exclusion — if you believe your gambling is becoming problematic. You further agree not to attempt to circumvent any responsible gaming restriction you have placed on your own account, whether by creating a new account or by contacting support under false pretences.

All communications with 7u72 — whether via support chat, email, or any other channel — must be conducted in good faith and with basic professional courtesy. 7u72 reserves the right to restrict or terminate support interactions with players who are abusive, threatening, or engaging in clearly dishonest communication. Fraudulent support communications (e.g., false claims about deposit failures or fabricated transaction records) will be treated as a breach of this Agreement.

To the fullest extent permitted by applicable law, 7u72, its operators, affiliates, officers, employees, agents, and third-party service providers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform, including but not limited to:

• Financial losses incurred through gambling on the platform, whether through sports betting, casino games, or any other product.
• Loss of data, account access, or platform availability due to technical failures, maintenance, or force majeure events.
• Errors in displayed odds, game results, or account balances that are the result of third-party data provider failures.
• Delays in deposit crediting or withdrawal processing caused by third-party payment providers (including bKash, Nagad, Rocket, Upay, and banking institutions).
• Unauthorised account access resulting from the player's failure to maintain adequate credential security.

7u72 strives to maintain continuous platform availability but does not guarantee uninterrupted access to any part of its services. Scheduled maintenance, emergency technical interventions, and third-party infrastructure failures may result in temporary unavailability. 7u72 will endeavour to provide advance notice of scheduled maintenance where practicable but is not obligated to do so. No compensation will be provided for temporary platform downtime unless 7u72 specifically offers a goodwill remedy at its discretion.

The 7u72 platform integrates third-party game content provided by studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe, among others. While 7u72 partners only with reputable, certified game suppliers, it does not warrant the uninterrupted availability of any specific game title or the continuous accuracy of live data feeds provided by third parties. Any dispute concerning the outcome of a game supplied by a third-party studio will be referred to that studio's certified Random Number Generator (RNG) audit logs, which shall be determinative.

You agree to indemnify, defend, and hold harmless 7u72 and its officers, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with: your breach of these Terms & Conditions; your violation of any applicable law or regulation; your infringement of any third-party rights; or any fraudulent, abusive, or otherwise unlawful activity conducted through your account.

In the event of any dispute arising from your use of the 7u72 platform — including disputes concerning bet settlements, bonus calculations, withdrawal processing, or account actions — you must first contact our support team at [email protected] to attempt an informal resolution. Our support team will acknowledge your complaint within 24 hours and aim to provide a substantive response within 72 hours. 7u72 is committed to resolving all player disputes fairly, promptly, and transparently.